We are always happy to help. Please Contact us using the following form.

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Common Issues and Queries

Delivery Related:

  • When will I receive my order:

    On an average, we dispatch all orders within 48 hours. It takes another 4-6 days for order to be delivered.

  • I need my order to be delivered early.

    Please mail us, we will do what is in our power.

  • Its been 8-10 days I have not received my order:

    Please mail us your order id, we will look in to it asap. (Please note that as logistics are handled by third party logistics, it might take us a day to resolve the query)

  • I have not received any shipping confirmation or tracking id

    We are still trying to resolve this mailing issue. You can mail us for the tracking information, we will check and get back to you. If still you do not receive the order within 8-10 days, do mail us.
  • Received a broken/ Wrong / Defective Product

    Please mail us with the photos and order no. We will help you with replacement/refund asap

  • WTH is your Contact Number:

    We understand this is the most frustrating part of our website. Most of the time we do not have all the information at hand, and have to coordinate with different people to get the issue resolved. We found mail to be more efficient way to resolve the issues and keep track of them. Rest assured, someone from our core team will always answer your query. We have not outsourced this to a call centre.
  • Address: Infinite Creations, Khasra No. 29/19/2/2, Above Taj Marbles, Mangolpur Kalan, Delhi India - 110085